Quick Hits: New Services Info and Meet Oliver

To keep in touch with real-world MODX use cases, it’s important we keep our feet in water from time to time. And frankly, some companies simply mandate relationships with software vendors as part of their corporate governance. Today we updated and streamlined the MODX Development Services pages on modx.com as part of being clear and transparent on the business side of MODX.

Also, one of many folks who has provided candid feedback and ideas over the last few months, and who also happens to be a long time donor and Community provacateur, is Oliver Haase-Lobinger (mindeffects). Oliver hails from Cologne, Germany, runs a great MODX consultancy called mindeffects, and is one of the guys helping organize the next MODXpo EU for the fall. We thought we should introduce him to you.

Happy MODXing!

Nice to meet you…

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MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

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