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Improved UX and Performance in MODX Cloud

Today we’re happy to announce improvements to MODX Cloud. MODX Cloud users will be able to serve sites faster and work more quickly in the Dashboard. MODX Manager Themers and Site Builders will be able to use MODX Cloud to test their existing sites in the upcoming MODX Revolution 2.3 release, its biggest release in years.

An Ongoing Commitment to UX

Making sure our users have a good experience using the MODX Cloud Dashboard is important to us. MODX Cloud users should notice improved responsiveness in the Dashboard, allowing them to work more fluidly. To go with this, an updated User Guide provides better instructions for SSL, working with Snapshots for large sites, and more.

Logging into the streamlined Dashboard takes you straight to the Clouds page so you can get to work faster. You’ll also find a new “What’s new” link in the header so you can stay up to date as we continue to make improvements and add features to MODX Cloud.

For users on our Laboratory, Standard, Professional, Business and Enterprise plans, we’ve simplified the process of changing a Cloud’s type (e.g. from Development to Production). Clouds are no longer moved (snapshotted, destroyed and recreated) when you change their type. This makes launching your sites into production faster, simpler and less error prone.

Updated PHP & Nginx

MODX Cloud now runs on the latest stable branches of Nginx (1.6) and PHP (5.4). In addition to the incremental performance improvments, bugfixes and security updates these bring, we're also validating SPDY for Nginx to make MODX Cloud sites faster and safer. Improvements like these mean site owners benefit from quicker response times and shorter load times in MODX Cloud.

Pre-release Previews

MODX Cloud Invoice

Finally, with the accelerating Community participation in MODX Revolution development, we answered your calls to make preview releases available in MODX Cloud. Now you can see what’s coming next and start testing your sites in the biggest thing to come to MODX since MODX Revolution itself. To install a pre-release version, scroll to the bottom of the list when choosing which version to install, or upgrade a Snapshot of an existing site.

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MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

  I’m not ready to pay, let’s talk…

After submitting this form and completing payment, we will collect your access credentials in a secure support ticket. We look forward to helping restore your site back to full health.

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We welcome conversations, ideas, inquiries and even the occassional cold sales call, but support and requests about how to use MODX software sent via this form cannot be guaranteed a response. That said, we try to respond to everyone that reaches out to us within two business days.

To report a security issue or file a bug for MODX software, please email security [at] modx.com to reach our security team. If you are looking for help with MODX, many times you can find an answer in the MODX Forums or MODX Documentation, from MODXers in realtime at the MODX Community Slack Channel, or from a MODX Professional near you.

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