MODX Cloud Update June 25

We've continued improving the underlying technology in Cloud ahead of some exciting new capabilities coming later this Summer. We've improved the documentation, made the Dashboard faster to work with, updated to the latest MODX releases including 2.3.5, updated the web server stacks and more. You can also now enable Two-factor Authentication (2fA) for MODX Cloud Dashboard logins, improving security and keeping your data safe.

Highlights of MODX Cloud Updates

    <li>We added Two-factor Authentication for increased security for user logins. Read more about and how to use <a href="" title="Two-Factor Authentication">Two-factor Authentication</a>.</li>
    <li>We rolled out an update that dramatically improves the responsiveness and speed using the Cloud Dashboard. This should help you get your work done faster than ever.</li>
    <li>More secure phpMyAdmin installations, with easier access from the MODX Cloud Dashboard. We now suggest a generated install location with access button and URL reference in the Cloud edit view. Read more about <a href="" title="Database Management—phpMyAdmin &amp; Remote Tools—MODX Cloud">managing your website databases</a>.</li>
    <li>MODX Cloud users have asked for the ability to download Snapshots and Backups to their local computer for secure storage or in case they need to move to another host. Now you can. Read how to download <a href="" title="Download a Backup">Backups</a> and <a href="" title="Download a Snapshot">Snapshots</a> for full details.</li>
    <li>Email deliverability is a growing challenge. To help offer solutions, we added complete documentation related to sending email with cloud and reaching the inbox. See the new <a href="" title="Email—MODX Cloud">email deliverability documentation</a> and get your emails delivered.</li>
    <li>Updated <a href="" title="Web Rules—Rewrites, Redirects and other Cloud Tweaks—MODX Cloud">documentation on Web Rules</a> covers things like redirecting site visitors to your SSL site and doing things as recommended by Google to increase page performance (and search rank, too).</li>
    <li>MODX Revolution 2.3.5 was released on June 25, 2015. Upgrade now with a <a href="" title="Upgrading MODX—MODX Cloud">single click</a> (<a href="" title="Upgrading MODX Revolution in MODX Cloud - YouTube">watch the video</a>) or, if you have custom Extras or you’re extra cautious, follow the <a href="" title="Upgrading MODX—MODX Cloud">safe upgrade</a> procedures.</li>
    <li>If you use the command line, we’ve added the nano text editor to all MODX Clouds for easy, lightweight editing via SSH, as a user-friendly alternative to Vim.</li>
    <li>For those on the original legacy account plans, you can now access all the statements directly from the Dashboard as expected.</li>
    <li>And finally, of interest to site builders and developers, we’ve made the following PHP updates including 5.4.40, 5.4.41 and 5.4.42.</li>

Prepare for PHP 5.6

Speaking of PHP, but we wanted to let you know that in the coming weeks, MODX Cloud will upgrade PHP to 5.6.x and nginx to 1.8.x, corresponding with PHP 5.4.x coming to its end of support. Cloud account holders will receive a notice via email as well. We will make a test server available for users that wish to test the build in Cloud.

We have tested PHP 5.6 with MODX Revolution in Cloud, and all things function normally. We do not expect that MODX Revolution installations will have any issues, however, we do encourage you to investigate the differences between PHP 5.4 and 5.6 as it may relate to custom code built for your site. Learn more about the differences between PHP 5.4 and 5.5, and PHP 5.5 and 5.6.

If you are no longer in contact with your web developer, you may wish to ask about this from a MODX Professional or the MODX Services team to discuss an audit for your site.

Stay Tuned for More

Stay tuned over the next days and weeks to hear about great changes to make MODX Cloud better for you and for your customers.

Hi. We’re MODX.

We’re here to help you fix, build and grow fantastic sites. How can we help?

How can we help?

Tell us the general reason for reaching out so we can connect you with the right team.

MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

  I’m not ready to pay, let’s talk…

After submitting this form and completing payment, we will collect your access credentials in a secure support ticket. We look forward to helping restore your site back to full health.

Hi! We’d love to work together.

If you have a simple problem that needs our assistance, please request quick fix help here.

What should we keep in mind?

The project involves:
(select all that apply)
What are you planning?
(select all that apply)

Some other considerations

Specific project information

Commercial Support Customers

Customers with a current Commercial Support agreeement can get help using this form. Learn more about MODX Preferred Support.

Let’s get started

What seems to be the issue?

Contact MODX

We welcome conversations, ideas, inquiries and even the occassional cold sales call, but support and requests about how to use MODX software sent via this form cannot be guaranteed a response. That said, we try to respond to everyone that reaches out to us within two business days.

To report a security issue or file a bug for MODX software, please email security [at] to reach our security team. If you are looking for help with MODX, many times you can find an answer in the MODX Forums or MODX Documentation, from MODXers in realtime at the MODX Community Slack Channel, or from a MODX Professional near you.

How can we help?