MODX Cloud Update December 23, 2015

We continue making improvements to MODX Cloud to make it a more flexible platform, and to bring things that used to require complex technical chops to everyone.

Most notably, we added support for Node.js in MODX Cloud. This means front-end developers can use it for workflow tools like Bower, Grunt and Gulp, amongst others. If you’d like to try it out, request it for your specific Cloud instance by using the help link in your MODX Cloud Dashboard.

We also want to remind you about the recently added Flex Cloud instances which give you access to the filesystem above webroot. You can use them to install other software like MODX Evolution or another CMS, or even frameworks like Slim, CakePHP and Laravel. Flex Clouds include a highly tuned nginx web server and an empty MySQL database instance. Automatic offsite backups occur every night, and we store them for 7 days on a rolling basis.

A few other noteworthy updates include:

  • Fixed a minor sorting bug to list the accounts you have access to in alphabetical order.
  • MODX Cloud instances can now be upgraded to be fully managed, monitored and maintained for customers on current plans from the Cloud management view. Formal announcement coming soon. ;)
  • Fixed additional UI bugs, adjusted the UI in spots, and updated documentation to improve the overall experience in MODX Cloud.
  • Many, many underlying platform updates to set the foundation for new functionality and products starting in early 2016.

What’s Next

Go check out the MODX Cloud Roadmap, and you tell us what you’d like to see! We look forward to your thoughts.

Hi. We’re MODX.

We’re here to help you fix, build and grow fantastic sites. How can we help?

How can we help?

Tell us the general reason for reaching out so we can connect you with the right team.

MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

Get Support Now

After submitting this we will contact you to collect any access credentials in a secure support ticket. We look forward to helping restore your site back to full health.

Hi! We’d love to work together.

If you have a simple problem that needs our assistance, please request quick fix help here.

What should we keep in mind?

The project involves:
(select all that apply)
What are you planning?
(select all that apply)

Some other considerations

Specific project information

Commercial Support Customers

Customers with a current Commercial Support agreeement can get help using this form. Learn more about MODX Preferred Support.

Let’s get started

What seems to be the issue?

Contact MODX

We welcome conversations, ideas, inquiries and even the occassional cold sales call, but support and requests about how to use MODX software sent via this form cannot be guaranteed a response. That said, we try to respond to everyone that reaches out to us within two business days.

To report a security issue or file a bug for MODX software, please email security [at] to reach our security team. If you are looking for help with MODX, many times you can find an answer in the MODX Forums or MODX Documentation, from MODXers in realtime at the MODX Community Slack Channel, or from a MODX Professional near you.

How can we help?