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Better Backups in MODX Cloud

Backups of your websites are critical—you will eventually need them. Even today too many hosts still don’t backup by default, or they only grab the files and leave your database out of the picture. Likewise, many hosts’ backups are difficult or slow to access, requiring help from support.

If something goes wrong, it can be costly and stressful. Or worse…

MODX Cloud launched years ago with automatic, offsite backups stored on redundant disks, on a rolling 7-day basis. You can also create manual backups any time that are only culled when you manually delete them. Anyone with Dashboard access can restore from backups without needing to open a support ticket. It’s the way backups should be.

But we had requests for more control over the schedules so MODX Cloud users can keep within their plan storage limits. Today we’re happy to announce you can adjust the backup retention schedule for each Cloud instance. Set them to as low as a single nightly backup, or increase them to up to 30-days of retention on a rolling basis. We won’t let you disable backups completely. ;)

Adjusting the backup schedule is simple. Click on the name of the Cloud from the Clouds view, click the Backups tab, and move the slider. Saving is automatic and the schedule will be adjusted for the next round of backups later that night.

To learn more in the Backups in MODX Cloud section of the User Guide. We hope you enjoy this requested enhancement in MODX Cloud.

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We’re here to help you fix, build and grow fantastic sites. How can we help?




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MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

  I’m not ready to pay, let’s talk…

After submitting this form and completing payment, we will collect your access credentials in a secure support ticket. We look forward to helping restore your site back to full health.

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To report a security issue or file a bug for MODX software, please email security [at] modx.com to reach our security team. If you are looking for help with MODX, many times you can find an answer in the MODX Forums or MODX Documentation, from MODXers in realtime at the MODX Community Slack Channel, or from a MODX Professional near you.

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