Friends, Partners and Tools We Love

PhpStorm IDE by JetBrains

Our open source team happily uses PhpStorm for building MODX and our open source MODX Extras. MODX co-founder and Chief Architect, Jason (opengeek) Coward shared why he loves PhpStorm.

Check out PhpStorm

MaxCDN

MaxCDN is a high speed content delivery network (CDN) to help deliver website assets to site visitors faster by delivering them from close to home. MODX uses MaxCDN to deliver the pages of modx.com and sites we help build. There's even a nice MaxCDN Extra for MODX Revolution.

Check out MaxCDN

FoxyCart

Co-founded by friends of the MODX Community, Brett Florio and Luke Stokes, FoxyCart is the best eCommerce platform for developers. We use FoxyCart and the FoxyCart API to power donations and the new billing platform at MODX Cloud.

Check out FoxyCart

Mailchimp

Email marketing is an important part of marketing any business. For MODX it's one of our most effective tools. The MODX Insider newsletter is one of our core ways to communicate and it's been powered by Mailchimp for years. In fact we've been mentioned on the the Mailchimp Blog twice (here and here).

Check out Mailchimp

modmore

modmore is the first private, provider of premium Extras for MODX. It was founded by Mark Hamstra, Dutch developer, MODX Ambassador and host of 2014's MODX Weekend in Zeist, the Netherlands. modmore develops, sells and supports a variety Extras including ContentBlocks, Redactor and many more brilliant tools.

Check out modmore

Zoom Video Conferencing

MODX is a remote company with team members in 5 countries on 3 continents. We talk with community members, clients and partners all over the world. We use Zoom for face-to-face meetings. We could not work without Zoom.

Check out Zoom

Slack

Slack is our primary communication channel. It offers real-time instant messaging with group chat, private channels and private chat. Not only do we use it to communicate with the MODX team, we also use it to collaborate with partners and the MODX Ambassadors.

Check out Slack

SoftLayer

MODX Cloud uses SoftLayer for its key infrastructure. We use their private network to quickly move data from point to point and house our bare-metal servers in their data centers.

Check out SoftLayer

Hi. We’re MODX.

We’re here to help you fix, build and grow fantastic sites. How can we help?




How can we help?

Tell us the general reason for reaching out so we can connect you with the right team.

MODX Diagnostics

MODX’s Open Source software is 100% free for anyone to download and use. As the team behind it for more than a decade, we know it inside, out, and then some.

Like any software, sometimes things break; we can usually fix them very fast. But, we do have to charge for our time to support our families and fund its ongoing development. There are almost an unlimited variety of things that can cause problems, including server upgrades, corrupt files, accidental changes, outdated software, database hiccups and more. We will save you a lot of time and frustration, and get you back in action.

With our MODX Diagnostic service, we determine the source of issues, and often fix them on the spot. For more extensive problems needing more time, like hacked sites or overdue upgrades, we provide additional estimates and guidance. MODX Diagnostics cost $99 for standard business hours support (US Central Time), or $500 for priority, rush or after-hours emergencies.

If you don’t have budget for professional support from the source, you look for answers in the MODX Forums or Documentation, or seek help from MODXers in the Community Slack, or from MODX Professionals near you.

  I’m not ready to pay, let’s talk…

After submitting this form and completing payment, we will collect your access credentials in a secure support ticket. We look forward to helping restore your site back to full health.

Hi! We’d love to work together.

If you have a simple problem that needs our assistance, please request quick fix help here.

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Commercial Support Customers

Customers with a current Commercial Support agreeement can get help using this form. Learn more about MODX Preferred Support.

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What seems to be the issue?

Contact MODX

We welcome conversations, ideas, inquiries and even the occassional cold sales call, but support and requests about how to use MODX software sent via this form cannot be guaranteed a response. That said, we try to respond to everyone that reaches out to us within two business days.

To report a security issue or file a bug for MODX software, please email security [at] modx.com to reach our security team. If you are looking for help with MODX, many times you can find an answer in the MODX Forums or MODX Documentation, from MODXers in realtime at the MODX Community Slack Channel, or from a MODX Professional near you.

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