We can be reached by using our contact form or writing the address in the sidebar.
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our forums, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and what actions they take, information volunteered by the consumer, such as survey information and/or site registrations, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used to improve the content of our Web pages, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
We do not share any personally identifiable information or consumers’ private information with third parties. We may share aggregate information of consumer use of our website with third parties.
MODX stores all email, and strives to keep records of all phone calls with customers, Partners and other parties with whom we communicate. We use these records so we can improve our service and products, and so we may have a history of our interactions that can be used for Pre-Sales Support and for Technical Support.
Transactions are recorded. These include, but are not limited to, when a user downloads software, files a bug, makes a suggestion, posts in our forums, submits a support ticket, submits a contact form inquiry, makes a purchase, visits specific areas of MODX websites, logs into or out of their account, uses functionality on MODX websites intended to refer other people to pages within the MODX websites,
If you do not want to receive e-mail from us in the future, please let us know by or using the opt-out link in any email communications.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above email addresses.
Your continued of of MODX websites following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please contact us.
* MODX websites include but are not limited to modx.com, rtfm.modx.com, docs.modx.com, bugs.modx.com, shop.modx.com, demo.modx.com, support.modx.com, wtf.modx.com, modxpo.modx.com, rest.modx.com, api.modx.com, modxcms.com, svn.modxcms.com, my.modxcms.com, rest.modxcms.com and modxpo.modxcms.com, modxcloud.com and RSS feeds managed by Google Feedburner on behalf of MODX.